Information technology. Service management - Requirements for bodies providing audit and certification of service management systems Ingestion-build-82061 Determining learning needs

Determining learning needs

but can also be implemented in other media interchanges (e

This document is limited to specifying the requirements when applying lubricants to the wheel-rail interface between the wheel flange and the rail gauge corner (active interface) either directly or indirectly to the wheel flange or to the rail

unfired pressure vessels is a containers designed to hold gases or liquids at a pressure substantially different from the ambient pressure

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Information technology. Service management - Requirements for bodies providing audit and certification of service management systems Ingestion-build-82061 Determining learning needs1 Scope This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO IEC 20000 1. It does not change the requirements specified in ISO IEC 20000 1. This document can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements