Information technology. Service management - Requirements for bodies providing audit and certification of service management systems Ingestion-build-105964 c) actions to be taken

c) actions to be taken in the event of a fire

It also describes measures to ensure adequate confidence that the biofuel specification is fulfilled

The organizations below have been externally audited to confirm that their training meets the relevant standards

This is a full revision of BS 8519:2010

This document is applicable to all new passenger coaches including driving trailers

Information technology. Service management - Requirements for bodies providing audit and certification of service management systems Ingestion-build-105964 c) actions to be taken1 Scope This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO IEC 20000 1. It does not change the requirements specified in ISO IEC 20000 1. This document can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements